Support and FAQ

Thanks for choosing Critic! Below are some of the most frequently asked questions from people using the Critic platform. If you do not see your question answered below, please email us at support@usecritic.com.

How do I create a review?

Creating an awesome review with Critic is a breeze. After launching the Critic app, tap the “+” icon to start the review process. After taking a photo of your meal on the next screen, you will be brought to the editing interfaces. The editing process has three sections: Filters, Adjustments, and Crop. Applying a filter is a quick and easy way to change the look of your photo, but for more in depth editing, you can use individual sliders under Adjustments. The Crop panel will allow you to change the orientation of your photo, as well as zoom.

After editing your photo, you will add the important details for your review. You will need to type in the dish name, tag the restaurant, and assign a star rating. To tag a restaurant, you can either select restaurants nearest you, or manually search for the restaurant you wish to tag. To assign a star rating, simply tap a star to change the rating.

Once you add your review information, just tap Done to create your review image! You are able to save this photo as well as easily post to Facebook and Instagram. When posting to social media, you can also add an optional textual review to accompany the review image.

How do I delete one of my reviews?

If you need to delete one of your reviews, just tap and hold on that review’s icon. You will then have to confirm the deletion on the next alert to complete the deletion. Please note, once you delete a review, it cannot be undone.

Do I need an account to use Critic?

Nope! You can use Critic right after downloading. We do not collect your personal information and you do not need to provide it to create awesome reviews with Critic.

Where can I read Critic’s Terms of Use?

After first downloading Critic, you can tap “Terms of Use” to read Critic’s Terms of Use. Alternatively, you can go to the following link to read them: usecritic.com/terms.

What new features do I get by purchasing Critic Pro?

Critic Pro has some awesome features and is a part of Critic we are continuously expanding. Critic Pro allows you to remove the “Reviewed with Critic” banner, change the app icon, as well as create detailed reviews by assigning star ratings to the categories: Taste, Plating, and Atmosphere

How do I purchase Critic Pro?

Thank you for your interest in Critic Pro! When in the Critic app, tap the settings icon (which looks like a gear) in the top right hand corner. Here you can tap the “Unlock for $0.99” button to purchase the additional awesome features that Critic Pro has to offer!